The OhVenus

Cancellation Policy

We try to ship orders quickly - we know how happy you'll be when you get them! If you're having second thoughts, please let us know as quickly as possible, and we'll do our best to help. If you do decide to cancel, these are the timelines for you to do so:
For one-time products, you can email us to cancel an order within four hours from purchase. For subscriptions, you can cancel your subscription anytime before the billing date through the customer portal link sent to you when you subscribed. If you misplaced the link (happens to all of us), email us at and we'll help you get a new one.
If a subscription order was billed but not yet shipped, there will be a cancellation fee of £10.


For health and safety reasons, sex toys and boxes cannot be returned. We really want you to be satisfied, so if you're unhappy with your box or product for some reason, contact us and we'll do our best to change that.

United kingdom




Rest of world


United kingdom




US & Canada


Rest of World


customer love

"This wand by OhVenus releases a mixture of senses and sensations that's simply orgasmic! Each vibration takes me higher up the mountain of sensuous bliss."

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